丰田、英国石油入选美国人最讨厌公司

美国一家网站近日公布了调查评选出的2010年美国最招人讨厌的15家公司，丰田、戴尔、诺基亚以及麦当劳等民众颇为熟悉的品牌公司均在其中。

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TOYOTA and BP have joined a familiar cast of airlines, banks and telecoms providers as the most loathed companies in the United States, according to a survey published on Thursday.
TOYOTA and BP have joined a familiar cast of airlines, banks and telecoms providers as the most loathed（讨厌，厌恶） companies in the United States, according to a survey published on Thursday.

The list of 15 'most hated American companies of 2010', compiled by website 24/7 Wall St is dominated by technology firms, which rank poorly in consumer and employee polls, stock market performance and press coverage² last year.

AT&T is on the list for having patchy（不调和的，有补丁的） service, Dell for its shabby（破旧的） electronic store and fragile laptops, while satellite provider Dish Network features after a third of customers described its service as poor.

Dish Network's competitor DirecTV was also listed for perceived gouging³ through automatic contract extensions, and a 480 dollar cancellation⁴ fee.

Nokia, the world's biggest mobile phone company, saw its star fade thanks to customer complaints and a poor ranking for design.

But tech firms are not consumers' only source of angst（焦虑，担心） . McDonald's, described by the authors as 'poster child for unhealthy food in America', is 'among the most savagely⁵ criticised firms', earning it an appearance on the list according to the website.