写email时千万别犯的几种错误

Over 107 trillion emails are sent every year on the public Internet. So here's a list of a few of my favorite netiquette dos and don'ts as it relates to email communication.

每年在网络上有超过 107 兆封邮件被寄出。所以这里是有关电邮沟通网络礼仪，几件我最喜欢的该做和不该做的事的清单。

Number one: Make sure that you use spell check and check your grammar. You wanna make sure that you have a—you're really giving a very good first impression. However, don't correct someone's spelling or grammar unless they've asked for a critique.

第一：务必确认你使用拼字检查功能并检视你的文法。你想确保你有－－你真的有给人很好的第一印象。但是，不要纠正别人的拼字或文法，除非他们有要求你作评论。

Also, remember, don't send an email when you're angry or upset or if it's really late at night when you're tired. I've done it, I know many of you have, and we've sort of regretted it. And when you wake up in the morning, you go, "Why did I send that email last night that way?" So, if you have to, just send the email to yourself and review it in the morning—a few extra hours is actually digital time on your side.

 

此外，切记，别在你生气或心情不好的时候发出邮件，或是当夜深疲惫时。我就那么做过，我知道你们很多人也有，然后我们会有点后悔。当你一早起来时，你就会想说：「我昨晚为什么要那样寄出那封信啊？」所以，如果你一定要寄，就把信寄给你自己，然后早上再重新看一次－－多几个小时其实是让你在网络上有充裕时间。

Wondering if whether you need to use a signature line or not? I'm surprised how many people don't. So make sure at the end of your email business correspondence¹, you have your first and last name, you repeat your email address, you put your cell phone if you're interested in being, you know...be contacted by cell, and you put your business line. And if you wanna get fancy² about it, use something like WiseStamp and have your latest tweets, because it actually will add personality to your email. Doesn't need to be a novel, but don't let them wonder who this is and have them push the "Delete³" button.

在想你是否需要用签名档吗？我很讶异有很多人都不用。所以务必确认在商业信件结尾，你有加上你的姓名、重复你的电邮地址，如果你有兴趣被以手机联络的话，就写上手机号码，然后附上你公司的电话。假如你想让签名档看起来更花俏，用象是 WiseStamp 那样的东西，加入你的最新推文，因为那样真的会替你的信件增添个人风格。不必是篇小说，但别让收信人纳闷这是谁，然后让他们按下删除钮。

And finally, really, don't use all caps in an email. I see it in subject lines everywhere. It's a netiquette no-no. It means you're yelling⁴.

 

最后，真的，别在信中全用大写。我在信件主旨到处看到这种现象。这是网络礼仪大忌。大写字母表示你在大吼大叫。

So, to recap, remember, spell check, grammar check, don't type in all caps, don't send an email when you're upset or angry or tired, and remember to let somebody know who the email's coming from so they can respond to you appropriately.

那么，来简单复习一下，记住，拼字检查、文法检查、不要全打大写、不要在心情不好或生气或累的时候寄信，还有记得让人知道这封信由谁寄出，这样他们才能适当回复你。

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