退货英语表达

时间：2009-05-23 00:44:23

（单词翻译:单击）

在商务活动中我们常会遇到要求退货的情况，如何礼貌地说明情况，表达退货意愿呢？来看下面的句子吧。

非商品瑕疵我们并不接受退货，而瑕疵品将依照您的意愿替换（若尚有存货）或是退款。We do not accept merchandise for return unless items are defective1, in which case they will be replaced, subject to availability, or refunded3 at buyers discretion4.

若因商品质量或由于我们的失误而导致的退货,将会保证得到100%的退款。If the return is caused by the product quality or the mistake from us, you will be guaranteed to get 100% refund2.


我们提供90天的退货保证。We offer a 90-day return policy.

礼品不设退货或退换现金。Gifts redeemed5 are non-returnable and cannot be exchanged for cash.

有关退货事宜，请与您的产品供应商或售货商接洽。Contact your products supplier or vendor6 for return instructions.

如果达成退货退款协议，本店铺会收取货品退回运费。我们在收到退回货物后，会退回款项。 If we have refunds7 agreements, you will be responsible for the return shipping8 charges. The balance will be refunded back to you after we receive the items.


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1 defective qnLzZ     
adj.有毛病的，有问题的，有瑕疵的
参考例句：
  • The firm had received bad publicity over a defective product. 该公司因为一件次品而受到媒体攻击。
  • If the goods prove defective, the customer has the right to compensation. 如果货品证明有缺陷， 顾客有权索赔。
2 refund WkvzPB     
v.退还，偿还；n.归还，偿还额，退款
参考例句：
  • They demand a refund on unsatisfactory goods.他们对不满意的货品要求退款。
  • We'll refund your money if you aren't satisfied.你若不满意，我们愿意退款给你。
3 refunded ad32204fca182b862a5f97a5534c03a2     
v.归还，退还( refund的过去式和过去分词 )
参考例句：
  • Postage costs will be refunded (to you). 邮费将退还（给你）。 来自辞典例句
  • Yes, it will be refunded to you at the expiration of the lease. 是的，租约期满时，押金退回。 来自无师自通 校园英语会话
4 discretion FZQzm     
n.谨慎；随意处理
参考例句：
  • You must show discretion in choosing your friend.你择友时必须慎重。
  • Please use your best discretion to handle the matter.请慎重处理此事。
5 redeemed redeemed     
adj. 可赎回的，可救赎的 动词redeem的过去式和过去分词形式
参考例句：
  • She has redeemed her pawned jewellery. 她赎回了当掉的珠宝。
  • He redeemed his watch from the pawnbroker's. 他从当铺赎回手表。
6 vendor 3izwB     
n.卖主；小贩
参考例句：
  • She looked at the vendor who cheated her the other day with distaste.她厌恶地望着那个前几天曾经欺骗过她的小贩。
  • He must inform the vendor immediately.他必须立即通知卖方。
7 refunds 0084ff716402199f733f841f5937d3ae     
n.归还，偿还额，退款( refund的名词复数 )v.归还，退还( refund的第三人称单数 )
参考例句：
  • Tomorrow he would return them to the store and claim refunds. 明天他要把它们退还给商店并要求退款。 来自辞典例句
  • The new method means that taxpayers get refunds much faster. 这种新办法意味着纳税人可以较快地领到退还款。 来自辞典例句
8 shipping WESyg     
n.船运（发货，运输，乘船）
参考例句：
  • We struck a bargain with an American shipping firm.我们和一家美国船运公司谈成了一笔生意。
  • There's a shipping charge of ￡5 added to the price.价格之外另加五英镑运输费。

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